Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

Covenant Hospital operates a main hospital and three outlying clinics in a medium - size city. All four locations perform similar outpatient services, and patients

Covenant Hospital operates a main hospital and three outlying clinics in a medium-size city. All four locations perform similar outpatient services, and patients typically visit the location nearest them. The hospital has recently had more congestionlonger waiting linesthan it (or its patients) would like. As part of a study to learn the causes of these long lines and to suggest possible solutions, all locations have kept track of customer arrivals during 1-hour intervals for the past 10 weeks. All locations are open Monday through Friday from 9 a.m. until 5 p.m. and on Saturday from 9 a.m. until noon. For each location, the hospital and clinics collected data that contains the number of customer arrivals during each hour of a 10-week period. The manager of Covenant has hired you to make some sense of these data. Specifically, your task is to present charts and/or tables that indicate how customer traffic into the hospital locations varies by day of week and hour of day. There is also interest in whether any daily or hourly patterns you observe are stable across weeks. Although you don't have full information about the way the hospital currently runs its operationsyou know only its customer arrival pattern and the fact that it is currently experiencing long linesyou are encouraged to append any suggestions for improving operations based on your analysis of the data.
For this Assignment, download and review the Covenant Hospital data file in this week's resources. Reflect on what analyses might be required to address the manager's request.
Submit your answers and embedded Excel analysis as a Microsoft Word management report.

Step by Step Solution

There are 3 Steps involved in it

Step: 1

blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image

Step: 3

blur-text-image

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Recommended Textbook for

It Project Management

Authors: Joseph Phillips

3rd Edition

0071700439, 978-0071700436

More Books

Students also viewed these General Management questions

Question

=+Is this metric really applicable to what I want to accomplish?

Answered: 1 week ago

Question

=+How does this metric connect to my objectives?

Answered: 1 week ago