cover the following importantSupply Chain Managementareas: * Importance of Demand Management * Balancing Supply and Demand * Demand Forecasting * Sales and Operations Planning (S&OP) * Collaborative Planning, Forecasting and Replenishment (CPFR) * Two Phases of Order Management * Customer Service Concept * Order Management Influences on Customer Service * Major Types of Inventory and Reasons Carrying Them * Approaches to Managing Inventory * Role of Transportation in SCM * Transportation Planning and Strategy * Transportation technology * Supply Chain Analysis and Big Data * Model for Developing and Implementing Successful Supply Chain Relationships