COVID-19 effectively shut down Carnival operations in Trinidad and Tobago for two years. This would have caused less tourism visibility and trade by the country, resulting in challenging knock-on effects such as reduced tourism revenues. A Explain how the country could use any 3 ISO 9001 Quality Management Principles to meaningfully benefit the next Carnival cycle. (6 marks) Outline 3 specific ways that communication between people in different roles and locations could be used to enhance success for a Masquerade band manufacturer or service provider at next year's Carnival. (9 marks)