CPU-on-Demand (CPUD) offers real-time high-performance computing services. CPUD owns one supercomputer that can be accessed through the Internet. Its customers send jobs that arrive, on average, every 5 hours. The standard deviation of the interarrival times is 5 hours. Executing each job takes, on average, 3 hours on the supercomputer and the standard deviation of the processing time is 4.5 hours. What is the utilization (as a percent) of CPUDs supercomputer?

Using the information in the previous question, how long does a customer have to wait to have a job completed?