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Crafty Suds Inc. operates a chain of craft breweries. Crafty's mission is to provide high quality beverages (both alcoholic and non-alcoholic). In addition to the

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Crafty Suds Inc. operates a chain of craft breweries. Crafty's mission is to provide high quality beverages (both alcoholic and non-alcoholic). In addition to the beverage production each brewery is set up so that they are experience destinations. Brewery visitors can tour the facilities, learn how craft beer is produced, sample the beverages and enjoy good food. Crafty's goal is to educate and entertain any visitor such that their brand is enhanced. Crafty's president, I.P. Anderson, has asked you to lead a team of employees in developing a balanced Scorecard for its breweries. Required: Create a balance scorecard that identifies two metrics of performance for each of the 4 dimensions Identify how the metrics relate to Crafty' Suds' key success factors and identify how they would be measured

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