Question
Create a document flowchart given the scenario, while only using the symbols given. Madison Water District bills its customers on a monthly cycle. The customers
Create a document flowchart given the scenario, while only using the symbols given.
Madison Water District bills its customers on a monthly cycle. The customers are divided into four billing groups by region. At the end of each week, one billing region is selected bu the billing clerk, and an application automatically checks the street side meter using a wi-fi transmitter located in the meter box. The billing clerk enters the ending meter readings into the billing system. A billing exception report is generated that compares the previous ending reading with the current, and reports usages with large variances from the prior months and any with negative readings. A meter reader drives to those locations, takes the actual readings, records them on a meter reading worksheet, and returns those reading for adjustment by the billing clerk.
When all variances are explained and updated in the system, the meter reading worksheets and billing exception reports are filed by date and region number. The billing clerk then prints the invoices to be mailed to the customers. The invoice includes a turnaround document portion that is torn off and returned with the payment.
Customer payments include cash and checks paid in person at the Madison Office and received in the mail. At the beginning of each day, the cashier scans the turnaround documents and payment, endorses all checks, and prepares a deposit slip for the checks and the cash. An administrative assistant deposits the checks, cash, and deposit slip at the bank each afternoon.
When checks are received as payment for accounts due, the turnaround document is included with the payment. The Cashier sends the turnaround to accounts receivable. The turnaround documents and validated deposit slips are used to update accounts receivable at the end of the day. The turnaround documents and validated deposit slips are stored in a file drawer by date.
Each week, accounts receivable generate an aged trial balance using the accounts receivable ledger. The aged trial balance is also sent to the credit and collections department for review.
Single Document Document flow Journal or ledger On-page connector Between two points On a flowchart Information flow (without document Flow) Multiple Documents Termination symbol begins or ends a process or entity external to the scope Permanent file of Manual operation Manual documents (letter inside symbol indicates file Sequence order) A = alphabetically N = numerically D = chronologically (year, month, day) of the flowchart A text box is used for annotation
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