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create a Staff Tutorial video or recorded slide deck on one of the following topics as they pertain to customer service: How to calm and

create a Staff Tutorial video or recorded slide deck on oneof the following topics as they pertain to customer service:

  • How to calm and respond to an angry customer
  • How to manage stress at work
  • Another specific customer service topic of your choice - check with your instructor to make sure your topic is appropriate.

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