create bpmn diagram of the order to cash process using a horizontal swimlane flow
ABC Board Enterprises - Order to Cash ABC Board Enterprises is a company that sells machine parts to manufacturing companies. Like most organizations, ABC Board Enterprises practices the order to cash process. This process refers to how a company receives and processes customer sales. The order to cash process of the company involves the customer, a sales representative, and a warehouse staff. The order to cash process begins when a customer contacts the sales representative of ABC Board Enterprises to inquire regarding the machine parts they offer. Based on their discussion, the sales representative then sends the customer a quotation. When the customer decides to order parts from the company, they send a Purchase Order The sales representative then receives the purchase order, and forwards it to the warehousing staff to check if the parts are available. If the items are in stock, the sales representative confirms the customer's order before proceeding to ship the goods and create pertinent documents. On the other hand, if items are not available, the sales representative informs the customer. A new purchase order may be placed, or the customer opts to cancel the order When the customer confirms an order, the sales representative generates pertinent documents such as the delivery receipt, sales invoice, and official receipt. Once this is done, the sales representative hands over the customer's copy of pertinent documents to the warehouse staff, and notifies them that the order is ready to be shipped. The process of order shipment is not in the scope of the order to cash process, Requirement: Create a BPMN Diagram of the Order to Cash process of ABC Company. Follow the horizonal swimlane flow. ABC Board Enterprises - Order to Cash ABC Board Enterprises is a company that sells machine parts to manufacturing companies. Like most organizations, ABC Board Enterprises practices the order to cash process. This process refers to how a company receives and processes customer sales. The order to cash process of the company involves the customer, a sales representative, and a warehouse staff. The order to cash process begins when a customer contacts the sales representative of ABC Board Enterprises to inquire regarding the machine parts they offer. Based on their discussion, the sales representative then sends the customer a quotation. When the customer decides to order parts from the company, they send a Purchase Order The sales representative then receives the purchase order, and forwards it to the warehousing staff to check if the parts are available. If the items are in stock, the sales representative confirms the customer's order before proceeding to ship the goods and create pertinent documents. On the other hand, if items are not available, the sales representative informs the customer. A new purchase order may be placed, or the customer opts to cancel the order When the customer confirms an order, the sales representative generates pertinent documents such as the delivery receipt, sales invoice, and official receipt. Once this is done, the sales representative hands over the customer's copy of pertinent documents to the warehouse staff, and notifies them that the order is ready to be shipped. The process of order shipment is not in the scope of the order to cash process, Requirement: Create a BPMN Diagram of the Order to Cash process of ABC Company. Follow the horizonal swimlane flow
