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Create Expectation Management Matrix in a table format using the data from your previous Assignment # 6. Use as a sample the Table 13-3 on
Create Expectation Management Matrix in a table format using the data from your previous Assignment # 6. Use as a sample the Table 13-3 on page 549 of Schwalbe's textbook. You could modify and extend with additional measures of success, such as achieving customers' satisfaction, exceeding ROI projections, accomplishing great quality expectations. Writeone page Memo to the stakeholders introducing to them the Expectation Management Matrix.
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