Creating You-Attitude and Positive Emphasis You-attitude and positive emphasis are two ways to help you build goodwill. Messages that show you-attitude use the audience's point of view, not the writer's or speaker's. Positive emphasis means focusing on the positive rather than the negative aspects of a situation. This activity is important because it ensures that you can identify effective and ineffective you-attitude and positive emphasis The goal of this activity is to help you identify effective and ineffective you-attitude and positive emphasis in business communication Instructions: Determine whether each sentence contains effective you-attitude and positive emphasis or suffers from ineffective you- attitude and positive emphasis. Match the item to the appropriate Effective or Ineffective choice 1. Your order for 900 cables will be processed Friday morning 2. This excellent website is thorough and well-designed. The sheer volume of fine content will keep even a knowledgeable visitor happily occupied for a long time. 3. You can save $100 if you pay on or before March 1. 4. Subcontractors can be employed after receiving the consent of the Director 5. You have been chosen as one of our summer interns. 6. We cannot provide vegetarian meals unless you let us know at least three days in advance. 7. Managers and their spouses (Click to select) (Click to select) (Click to select) (Cick to select) (Cick to select) (Click to select) (Click to select) 8. Since the questionnaire is lengthy and time-consuming, you may not want to complete it right now. It is OK to set it aside and even take it home, as long as you (Oick to select) don't keep it more than two weeks. 9. Don't worry about getting your story in the next newsletter. It isn't filled up, so I didn't have to delay your story till next month (Click to select) Prey 1 of 1 Next