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Cred, Phone Pay etc. are the few best credit card bill payment apps. Who are the users of this companys offering(s)/products/services? What are the risks

Cred, Phone Pay etc. are the few best credit card bill payment apps. Who are the users of this companys offering(s)/products/services? What are the risks for potential users if they choose this companys offering(s)/products/services? Is there any existing regulation by relating authorities that responds to users risks? If yes, summarize the relevant regulation with criticism. If not, how should the regulator address possible risks users are facing in your opinion?

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