Critical success factors $($CSFs$)$ and key performance indicators $($KPIs$)$ are the two core metrics used within a business to track progress or success. What is the relationship between CSFs and KPIs?

CSFs are business strategy elements, whereas KPIs measure the progress of the CSFs$.$

CSFs build the business environment, whereas KPIs explain how to build the CSFs$.$

KPIs are used first, and CSFs are applied later.

KPIs promote employees on their performance, whereas CSFs demote employees based on their performance.