Question
CRITICAL THINKING EXERCISE: MONITORING WORKER PRODUCTIVITY You are employed in the human resources organization of a small manufacturing com- pany that is implementing a new
CRITICAL THINKING EXERCISE: MONITORING WORKER PRODUCTIVITY You are employed in the human resources organization of a small manufacturing com- pany that is implementing a new inventory control system to track the quantity and movement of all finished goods stored in its warehouse. Each time a forklift operator moves a case of product, he must first scan the product identifier on the case.The prod- uct information is captured, as is the date, time, and forklift operator identification number. These data are transmitted over a wireless network to the inventory control application, which then transmits information to the operator telling him where the product should be placed in the warehouse. The warehouse manager is excited about using case-movement data to monitor worker productivity. He will be able to tell how many cases per shift each operator moves, and he plans to use these data to provide performance feedback that could result in pay bonuses or a range of disciplinary actions up to and including termination. What potential problems could arise from using the system in this manner, and what could be done to avoid those problems?
Review the Monitoring Worker Productivity case. In fourth paragraph, discuss on the use of an inventory control system to monitor employee productivity. Do you feel that it is a good use of the technology and will benefit the organization, or do you feel that employees' privacy is being violated and such technology should not be used? Explain your position.
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