CRITICAL THINKING QUESTIONS 1. You've just been hired by Rim Auto Parts as the manager of its largest store in a major city. Part of your responsibility is to continue to foster an organizational culture that focuses on a healthy and safe work environment. How would you approach this, and what might you do? 2. You recently started working in a large retail store as a management trainee. You are asked to develop a series of actions to improve employee engagement. What might you consider and why? 3. You work in the medical equipment and pharmaceutical department at a local hos- pital. Your department is responsible for dispensing medical supplies and prescrip- tions to patients. There have been recent incidents in which patients have been quite vocal and threatening in their behaviour toward staff. As a consequence, you and 4 other staff have been appointed to a task group to undertake a workplace violence audit and then develop appropriate procedures. What steps might you take to do the audit, and what procedures might you use to minimize the possibility of work- place violence? 4. You recently joined a community recreational centre that hires many young workers. You are told of a growing concern about the health and safety of these employees. What would you do and why