Crowd Management:

1. What is the difference between crowd management and risk management?
2. What are some crowd management problems that have been observed either on television or in person and explain how they were dealt with?
3. Can cell phone technology (smart phones) help with crowd management, if at all?
4. How have crowd managers dealt with crushes, mosh pits, alcohol, terrorism, and other issues?
5. What are additional issues might a crowd management team have to deal with in the next 10 years?