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Crowder Manufacturing Company manufactures and sells ceiling fans.Crowder incurred the following costs related to quality for the year: Cost of warranty$35,000 Cost of employee quality
Crowder Manufacturing Company manufactures and sells ceiling fans.Crowder incurred the following costs related to quality for the year:
- Cost of warranty$35,000
- Cost of employee quality training$27,000
- Cost incurred to rework fans$18,000
- Spoilage cost (net)$15,000
- Cost of handling customer complaints$11,000
- Depreciation cost of test equipment$6,000
- Cost of quality circles$5,000
- Maintenance cost of test equipment$3,000
- Cost of retesting reworked fans$2,000
- Cost of final testing of fans$1,000
Required:
- list of the costs, which are related to controlling quality and determine the total dollar amount of these costs.
- list of the costs, which are related to failing to control quality and determine the total dollar amount of these costs.
- Explain why you might want to incur higher costs for controlling quality.
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