CS Foods Ltd. is a fast food company in India. The employees at the company were trained to cook all kinds of cuisine - domestic as well as international. The management of the company noticed that the employees wasted a lot of resources. A member of the top management, Celia, inspected the employees personally and made them realize how resources were being wasted. She also gave them innovative ideas on how to make use of the resources in a different way. This instilled a sense of responsibility among the employees and the management soon noticed that there was hardly any wastage of resources.

Question 1. In a learning organization, a leader plays three roles: that of a designer, a teacher, and a steward. Identify the role played by Celia and justify your answer Ranjit Singh is the CEO of an advertising company. He has the habit of speaking personally to each of the employees at least once a week. Be it new recruits or long-timers, he speaks with all of them in a friendly manner. He asks them how they are doing, how they liked their jobs, what difficulties they faced in their jobs and if they have any suggestions. As a result, all the employees feel very comfortable with him and there is hardly any attrition in the company

Question 2. Can Ranjit Singh be termed as a coaching leader? Justify your answer.