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ct matter expert that helps you learn core concepts. See answer Question: This Discussion Board requires you to review the following Scenario and write a
ct matter expert that helps you learn core concepts. See answer Question: This Discussion Board requires you to review the following Scenario and write a 2-3 paragraph response that makes a clear and thoughtful recommendation to the Corporate Vice President on how to resolve or address the issue(s) raised. Scenario: Lord Berkeley Corp. owns and operates approximately twelve department stores (typically anchor stores in malls) This Discussion Board requires you to review the following Scenario and write a 2-3 paragraph response that makes a clear and thoughtful recommendation to the Corporate Vice President on how to resolve or address the issue(s) raised. Scenario: Lord Berkeley Corp. owns and operates approximately twelve department stores (typically anchor stores in malls) throughout the tri-state area. Approximately six months ago, it hired Heather Smith, a 23-year old college student, to work part-time at the cosmetics counter in one of its larger mall stores. Heather had been performing well after she trained with her Supervisor for the first two days of her employment and she often met or exceeded the weekly and monthly sales goals, earning her and her supervisors sales bonuses on a few occasions. In an effort to increase her sales reach, Heather left the store one Friday with six samples of cosmetic product that she intended to bring to a few of her elderly relatives that weekend. Heather was optimistic that her relatives would purchase product from her once they saw the samples. Heather's hunch was correct! One of her aunt's liked the sample and purchased a large bottle of skin creme as a result. When Heather returned to work the following Wednesday, Heather's Supervisor called her into her office and played a security video of Heather putting the six cosmetic samples into her purse and leaving her work area with them. The Supervisor explained that the store policy permitted the use of samples to in-store customers only and prohibited all sales personnel from removing such samples from the store. In addition, the Supervisor cited the company's Code of Ethics that prohibited theft of merchandise and criminal activity that is in any way related to the performance of one's job. The Supervisor reminded Heather that she was told of the company policies during her initial training and then terminated Heather, effective immediately, for this breach of the company policy. Heather responded that she didn't recall the policy limiting sample distribution to in-store customers but the Supervisor merely reiterated that she was terminated and advised that no criminal charges would be filed. She
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