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Culprit: A nurse manager disagrees with a new billing protocol, arguing that the policy will plunge the company into debt. The manager demonstrates unprofessional behavior

Culprit: A nurse manager disagrees with a new billing protocol, arguing that the policy will plunge the company into debt. The manager demonstrates unprofessional behavior by expressing an emotional, curse-filled rant during a staff meeting. Mediator (You): The manager's supervisor

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