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Current Attempt in Progress The Customer Support Department at Paver.com budgeted for the following costs in June, assuming 35 customer consultants responding to 10,500 customer

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Current Attempt in Progress The Customer Support Department at Paver.com budgeted for the following costs in June, assuming 35 customer consultants responding to 10,500 customer calls: Salaries of customer consultants Salaries of supervisors Office space charge Depreciation on equipment Total $147,000 32,200 5,420 7,370 $191,990 The department is located in a wing of the company's new office building and has space to accommodate extra customer consultants. Each customer consultant works at a computer-telecommunications center. Depreciation on equipment relates to the equipment used by each customer consultant During the month of June, the department handled 14,800 customer calls and incurred the following costs: Salaries of customer consultants Salaries of supervisors Office space charge Depreciation on equipment Total $192,400 32,440 5,420 8,350 $238,610 Assume that Salaries of customer consultants are variable costs, salaries of supervisors, office space expense, and depreciation are fixed costs. Prepare a performance report comparing actual costs with flexible budget costs applicable to handling 14,800 customer calls. (Enter unfavorable variances using either a negative sign preceding the number e.g. -45 or parentheses e.g. (45).) 14,800 calls Flex. Budget 14,800 calls Actual Variance $ $

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