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Current conditions of the industry and key players In the earliest days, rudimentary inns and shelters focused purely on providing weary travelers a place to

Current conditions of the industry and key players
In the earliest days, rudimentary inns and shelters focused purely on providing weary
travelers a place to rest for the night. As society advanced, accommodation started becoming
more sophisticated. A major development was the emergence of taverns attached to basic inns.
These taverns allowed guests not just a place to sleep but also hot, freshly cooked meals and
ale/wine to refresh themselves after a hard day's journey. Taverns made stays more comfortable
and welcoming (Johanson,2017). As travel increased with time, hotel lodgings were expanded to
multi-roomed accommodations that could handle group travelers. The rooms were made more
elegant with furnishings. This shift clearly showed the priority given to the overall guest
experience. Other amenities were also added over time like parlors for socializing and well-kept
dining areas serving local cuisine. In the 19th century, the modern hotel industry began to take
shape with the rise of railroad travel. Large hotels were built in cities and offered lavish designs
and amenities. Guest comfort and satisfaction began to be priorities. Services expanded to
include dining, entertainment, valet, and concierge assistance. The level of service and comfort
became defining factors. WHAT ARE THE KEYPOINTS OF THIS?

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