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Currently a company that designs Web sites has five customers in its backlog. The time since the order arrived, processing time, and promised due dates

Currently a company that designs Web sites has five customers in its backlog. The time since the order arrived, processing time, and promised due dates are given in the following table. The customers are ready to be scheduled today, which is the start of day 190.
Customer
Time Since
Order Arrived
(days ago)
Processing
Time(days)
Due Date
(days from
now)
A
10
20
26
B
8
12
50
C
6
28
66
D
3
24
58
E
2
32
100
a. Develop separate schedules by using the FCFS and EDD rules. Compare the schedules on the basis of average flow time and average days past due.
Part 2
Using the FCFS(first come, first served) decision rule for sequencing the customers, the order is:
Sequence
1
2
3
4
5
Customer
A
C
B
E
D
C
D
B
A
E
E
B
A
D
C
D
E
C
B
A
A
C
B
D
E
Part 3
Using the EDD(earliest due date) decision rule for sequencing the customers, the order is(to resolve a tie, use the order in which the jobs were received):
Sequence
1
2
3
4
5
Customer
A
B
C
D
E
A
E
C
B
D
B
A
C
E
D
B
E
C
A
D
B
D
A
C
E
Part 4
The average flow time and average days past due for each option are: (Enter your responses rounded to one decimal place.)
Rule
Average Flow Time
Average Days Past Due
EDD
enter your response here
enter your response here
FCFS
enter your response here
enter your response here
Part 5
b. On the basis of average flow time, which rule gives the best schedule?
EDD
FCFS
Part 6
On the basis of average days past due, which rule gives the best schedule?
FCFS
EDD

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