Customer Complaint Letter Activity

Follow thesteps below and construct a complaint letter to a company in which you had a bad experience purchasing an item or a service you received.

Step 1

Choose aCompany or Businessyou are going to write a complaint letter to. Remember the company can be one that sells products or services. Make sure you follow the steps listed below:

Step 2

Introductionshould include what you are complaining about. Be very specific on what the complaint is about. Highlight or underline what the complaint is about to ensure the company or business knows your complaint.

Step 3

Bodyof the letter should describe the true essence of the complaint. For example, I bought a bluetooth speaker, and it does not connect. I have read the directions and have gone through the troubleshooting and the speaker is not working. I have even called the warranty department and no one has been able to help.

Step 4

Closing (Final Remarks)has to reiterate the complaint and how the purchasing experience has made you suffer through all the time and effort spent figuring out the problem that you should not have had to deal with.