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Customer Costs Total Gold Silver Number of customers 110,000 40,000 70,000 Average customer representative salary $ 80,000 $ 80,000 Promotion costs $ 4,900,000 Average gross

Customer Costs Total Gold Silver
Number of customers 110,000 40,000 70,000
Average customer representative salary $ 80,000 $ 80,000
Promotion costs $ 4,900,000
Average gross margin per customer $ 710 $ 310

Required:

a. Calculate the totals of the items below for both gold and silver customers, as well as the excess of gross margin over customer costs for each category. (Do not round intermediate calculations.)

Gold Silver

total gross margin

customer representative salaries and bonuses

promotion costs

excess of gross margin over customer cost

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