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Customer Profitability Analysis has observed that the builders, however, require substantially different levels of support following the completion of jobs. The following data have been
Customer Profitability Analysis has observed that the builders, however, require substantially different levels of support following the completion of jobs. The following data have been gathered:
tableSupport Activity,Driver,Costs per Driver Unit,Major refinishes,tableHours on jobNumber of visits$TouchupsNumb,$CommunicationNumber of calls,$BuilderMajor Refinishes,Touchups,CommunicationAlphaBetaGamma
Assuming that each of the three customers produces gross profits of $ calculate the profitability from each builder after taking into account the support activity required for each builder. Alpha
Beta
Gamma
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