Customer Relationship Management: BuyByHand

Inciude demograpnic arta, a history of purchases, customers' feelings about their purchases, and many other things, depending on

Isabel Jefferson

What other types of data can be collected?

customers' careers, levels of education, income, similar stores or brands they like, and more.

medical history

Social Security numbers and credit card numbers.

a username and password so each customer can create an account in your CRM system.

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