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Customer relationship management (CRM. is considered critical largely because of ________. Question 49 options: 1) internal pressure by employees 2) external pressure by suppliers and
Customer relationship management (CRM. is considered critical largely because of ________. Question 49 options: 1) internal pressure by employees 2) external pressure by suppliers and vendors 3) competitive pressures in the marketplace 4) increasing demand by customers 5) revised government regulations
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