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Customer Requirement Importance Indicators 1 2 3 4 5 6 7 A 4 9 3 9 B 5 9 1 9 C 5 9 1

Customer Requirement Importance Indicators
1 2 3 4 5 6 7
A 4 9 3 9
B 5 9 1 9
C 5 9 1 3
D 3 9
E 2 3 1 9
F 3 1 1 9
Importance Weights 4*9 + 5*9 +3*1 = 84 4*3 + 5*9 +2*3 = 63 5*1 + 3*1 = 8 4*9 + 3*9 = 63 5*1 + 2*1 = 7 9*5 = 45 5*3 + 2*9 + 3*9 = 60

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