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Customer Service: Think of a situation when you were on the receiving end of poor customer service. List thebehavioursof the person that made you feel

Customer Service:

  1. Think of a situation when you were on the receiving end of poor customer service. List thebehavioursof the person that made you feel that the service waspoor.
  2. Did you tell anyone about your experience?
  3. Did you buy the product or service you requested?
  4. List five things that the person serving you could have done to improve.

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