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Customers and suppliers. Pick a real process with which you are personally aware, ideally, industrial-technical. Do not select something from the internet or another source.
Customers and suppliers. Pick a real process with which you are personally aware, ideally, industrial-technical. Do not select something from the internet or another source. The process could be as simple as drilling a hole or as complex as an organization (which is just a very big process). Describe the process (organization, whatever), e.g., its size, purpose, location, and other pertinent characteristics). Describe the SIPOC model as follows. You could write a book about the following; remember the approximately 5- page length. a. Supply: Who/what is supplying he inputs. Include how suppliers are selected and managed, and how quality of suppliers is ensured. b. Input: What are the various resources, supplies, and other inputs? How are they obtained, stored and managed (and any other pertinent factors)? c. Process: How do the inputs get transformed into the outputs? What processes, activities, and procedures are performed? How are the processes managed and controlled? Are the processes documented or standardized; are there specifications, codes, or regulations; are there formal plans and drawings? What steps are work in the Lean sense) that add value? What steps are waste (because they do not add value that the consumer wants to pay for)? d. Output: What are the products, services, or other deliverables? How are they stored and delivered to consumers? e. Consumer: Who are the end users; what are their characteristics? How are they communicated with and managed? Customers and suppliers. Pick a real process with which you are personally aware, ideally, industrial-technical. Do not select something from the internet or another source. The process could be as simple as drilling a hole or as complex as an organization (which is just a very big process). Describe the process (organization, whatever), e.g., its size, purpose, location, and other pertinent characteristics). Describe the SIPOC model as follows. You could write a book about the following; remember the approximately 5- page length. a. Supply: Who/what is supplying he inputs. Include how suppliers are selected and managed, and how quality of suppliers is ensured. b. Input: What are the various resources, supplies, and other inputs? How are they obtained, stored and managed (and any other pertinent factors)? c. Process: How do the inputs get transformed into the outputs? What processes, activities, and procedures are performed? How are the processes managed and controlled? Are the processes documented or standardized; are there specifications, codes, or regulations; are there formal plans and drawings? What steps are work in the Lean sense) that add value? What steps are waste (because they do not add value that the consumer wants to pay for)? d. Output: What are the products, services, or other deliverables? How are they stored and delivered to consumers? e. Consumer: Who are the end users; what are their characteristics? How are they communicated with and managed
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