Customers are always a useful source on 'new' product ideas. You own and use a laptop. From a consumer perspective, a laptop manufacturer wants to know your views regarding laptops and how the laptop could be improved. Based on your experience as a user of a laptop computer, what do you consider are the 'problems' with existing laptops? Rank these 'problems' on a 1 to 5 scale based on your perceived level of importance of these problems. Based on your perceived current 'problems' with laptops, list five specific ideas/suggestions you have regarding how laptops could be improved