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Customers arrive at a small grocery at a rate of 3 0 customers per hour following a Poisson distribution and the service rate is 6

Customers arrive at a small grocery at a rate of 30 customers per hour following a Poisson distribution and the service rate is 60 customers per hour following an exponential distribution. There is only one server. What is the average total time a customer spends in the system (waiting in the queue and being served)?

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