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Customers arrive at the drive-through window at McDonalds restaurant at the rate of 4 every 10 minutes. The average service time is 2 minutes. The

Customers arrive at the drive-through window at McDonalds restaurant at the rate of 4 every 10 minutes. The average service time is 2 minutes. The Poisson distribution is appropriate for the arrival rate and service times are exponentially distributed. If a second/new drive-through window is to be considered, only one line would be formed. Also, the clerk at the new window would work at the same rate as the current one. Help the restaurant manager find the following performance parameters:

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