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Customers arrive at this coffee shop at the rate of 8 per hour according to a Poisson process and join a queue. The queue is
Customers arrive at this coffee shop at the rate of 8 per hour according to a Poisson process and join a queue. The queue is served by an employee and it takes an exponentially distributed amount of time to serve a customer, with an average of 6 min. Flag question: Question 1 Question 11 pts How busy is the employee? That is, what percentage of the time is the employee busy serving customers
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Financial Management For The Hospitality Industry
Authors: William P Andrew, James W Damitio
1st Edition
0131179098, 9780131179097
