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Customers in queue that grow impatient and switch to another line is called: A) SHIFTING B) BALKING C) JOCKEYING D) RENEGING E) REPOSITIONING
Customers in queue that grow impatient and switch to another line is called:
A) SHIFTING
B) BALKING
C) JOCKEYING
D) RENEGING
E) REPOSITIONING
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Management
Authors: Richard L. Daft
12th edition
978-1118582695, 1118582691, 9781118801277, 111880127X, 978-1285861982
