d) I Identify the legislation in your state or territory relating to regulation of the real estate industry, including property sales and management. I Identify and document how agencies maintain uptodate records of legislation and industry codes. I How are amendments to legislation and industry codes tracked and communicated to staff? Ethical and professional conduct standards I Identify and name the legislation in your state or territory relating to ethics and professional conduct of estate agents and agent' 5 representatives. I Discuss the objective of the regulations. I What are the obligations contained in this legislation. Client service standards I Identify and outline strategies for the implementation, monitoring and review of client service standards. Risk management I Identify and outline strategies for identifying and assessing risks. I Provide examples of policies and procedures for minimising and treating risks. How are these procedures monitored and reported on