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D Question 16 Provide an appropriate response. On-hold Time for Selected Calls to Bryant Lumber Company O - NW A UID W 0 Number of

D Question 16 Provide an appropriate response. On-hold Time for Selected Calls to Bryant Lumber Company O - NW A UID W 0 Number of calls 2 3 4 5 6 On-hold time How many calls were on hold for 5 minutes or less? 17 O 16 19 15

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