D Question 17 2.5 pts Which of the following performance measures should be included in the customer perspective of Kia's Balanced Scorecard? Assume that Kia follows the cost leadership strategy. O Customer perception that Kia has lower prices than Toyota and Hyundai O Customer perception that Kia sells cutting-edge, premium vehicles Customer perception that Kia has lower prices than BMW and Audi Trick question - the customer perspective is relevant only for firms that follow the product differentiation strategy O Number of new process innovations that reduce costs