Darryl and Patricia enter into a contract for the sale of clothing. The contract is for $60,000, with installments being paid monthly. Four months into the deal, Darryl's supplier is unable to complete the shipment and Patricia sues Darryl for breach of contract. The parties decide that in an effort to preserve their existing business relationship as well as to save on costly legal expenses that they will submit their matter to an out-of-court neutral third party who will render a binding decision in the dispute. What forum have the parties chosen to resolve this matter?