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Dave Schneider manages an IT department for a large corporation. Blair Murphy, vice president for marketing, has asked him to help her evaluate two
Dave Schneider manages an IT department for a large corporation. Blair Murphy, vice president for marketing, has asked him to help her evaluate two statistical packages for monitoring customer purchases. Stat-Max costs $912,000, requires 2 gigabytes of disk storage space and 80 programmer hours for customization, and has no annual license fee. The software vendor provides 150 hours of user training and offers 24-hour technical support. Buy Tracker costs $500,000, requires 2 gigabytes of disk storage space and 125 programmer hours for customization, and carries a $10,000 annual license fee. The software vendor provides 150 hours of user training and offers technical support from 8:00 a.m. to 5:00 p.m. Central Standard Time. (a) What information is relevant to the decision to purchase one of these statistical packages? Purchase price Programmer hours Annual License fee > > Technical support Disk storage space Hours of user training Relevant eTextbook and Media Not relevant
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