David works an engineer with HBR Construction. He wanted to take his family on a caravan trip to Queensland over winter to escape the rain and get some warm weather. David thinks the 'Nomad 5000' is the best caravan on the market and Aussie Caravan Experts (ACE) is the company with the best range and lowest prices. David went to inspect the Nomad 5000 at one of ACE's show rooms in June 2022 and spoke to one of ACE's sales representatives, Nade. David told Nade that he wanted the caravan for a long family holiday that would involve travelling to remote parts of Queensland. Nade tells David that the Nomad 5000 doesn't have various features for driving off-road driving e.g. traction control, roll bars, rugged tyres. Nade also says that the Nomad's air-conditioning unit might not be strong enough to cope with tropical climates. David was disappointed to hear about these limitations and reluctant to proceed with the sale. He specifically told Nade that reliability and comfort means a lot to him, because his job is stressful and he has a small time window for a holiday between mid-July and mid-August before he needs to be back in Sydney for