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Daya was employed as an IT specialist in a large firm providing accounting and financial services. Daya did not find her job very challenging and

Daya was employed as an IT specialist in a large firm providing accounting and financial services. Daya did not find her job very challenging and so, acting under her own initiative she created a new software program which streamlined the assessment of customer needs, risk profiles and service provision. The program was successfully adopted by the whole firm. It is now six months later and Daya has resigned to set up her own business producing and marketing the software program she has created.

Discuss the issues raised by these circumstances.

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