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DB Customer reftusing to leave or be paciftied FO DB Drug or alcohol-aftftected person DB Person who appears to be violent or are threatening FO
DB Customer reftusing to leave or be paciftied FO DB Drug or alcohol-aftftected person DB Person who appears to be violent or are threatening FO DB People involved in physical violence Person with gun or arms Situationwheresomeoneasbeenor maybehurt You will need to use a range oft conflict-resolution techniques and communication skills when in order to successfully resolve the diftfterent situations
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