Dear all, Work in groups to learn about any 3 tools that can be used during the discovery phase for analyzing problems, issues, change management initiatives, etc. Choose from the following list - Root Cause Analysis/ Fishbone analysis, force field analysis, mind-maps, ethnographic research, prototyping, rich pictures, creating scenarios, etc. For each technique - explain the technique, its benefits, disadvantages and uses in understanding specific problems. a PPT with detailed information. You may use pictures and brief videos. One group member should upload with the names of others