Dear Human Resources Manager,

I am writing to file a formal complaint against my manager, Mrs. Joan Smith. I feel that I am being given unfair treatment because of my race.

I have been working as an executive secretary at Ronnoco Mining for the past 3 years, and I have received nothing but commendations for my work. However, as someone who cares about this company, I feel it is my duty to report unfair treatment towards me that I have received from a fellow employee, named Mrs. Joan Smith.

On April 20, 2023, around 2:45 pm, Mrs. Smith made a comment saying "Lucy will never get promoted because we don't want black people as managers". This statement was also heard by three people namely; Michael Nolt (Finance department), Francis Cleaver (IT department), and Samara Riley (Logistics Department). Mrs. Smith is directly in charge of promotions in the office and I fear that with her in charge, I will never reach my career goals in this company.

I request that you look into this issue as soon as you can and investigate it thoroughly as I wouldn't want to be in a work environment that sees my race before my performance. I also ask that promotion processes in the office be made as transparent as possible to prevent any form of unfairness.

Thank you for your assistance,

Yours sincerely,

Lucy Johnson

Executive Assistant Ronnoco Mining Inc."

Question

What will be the steps in your investigation and what will you be most concerned with? Give references