Decentralisation has both costs and benefits. What are some reasons why organisations may choose to decentralise? What are some benefits and costs of decentralisation? (5 marks)

(b) There are many purposes for having performance measures and these include driving future improvements, lifting the skill level of managers and employees and to communicate the priorities of the organisation. However, there are negative behavioural effects of performance measures. Outline some of the steps that can be taken to minimise these negative behavioural effects. (5 marks)