Decision Support Systems:

Q16. The goal of an enterprise support system is to provide a tool for senior management. a. true b. false Q17. An enterprise portal integrates all external applications. a. true b. false Q18. Products, like systems, have life cycles. a. true b. false Q19. It is possible to integrate CRM systems with other enterprise information systems in an organization. a. true b. false Q20. Soft information is a term used to describe objective information that is non-financial. a. true b. false