1. Define a process in general.Apply this definition in detail to a beer brewing company.
2. Describe cycle time as it relates to business processes.Why is it important to the management of business processes?How does it relate to concepts like productivity and capacity utilization?
3. State what Little's Law means.Think of an example that you have observed where Little's Law applies.
4. What is a customer order decoupling point?Why is it important?
5. Why is it that reducing moves, delays, and storages in a manufacturing process is a good thing? Can they be completed eliminated?