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Define benchmarking and the role it plays in strategic planning in Health Care as a performance improvement tool. Identify the four categories of benchmarking and

Define benchmarking and the role it plays in strategic planning in Health Care as a performance improvement tool. Identify the four categories of benchmarking and explain the importance of each within strategic planning. Outline the steps that one would follow from begin to end of a benchmark assessment. Refer to Chapter 21 in your textbook

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