Define each of the following stages of conflict. a) Latent stage b) Perceived stage c) Felt stage d) Manifest stage e) Aftermath stage Q2: Which level of conflict is described in each scenario. a) The purchasing officer and a supplier are shouting at each other and the supplier's face is red with rage. He starts shaking his fist in warning. b) A customer is upset as they believed their dog could travel with them on the aeroplane, however only certified disability animals can. c) You feel like one of your co-workers is ignoring you. They seem to avoid making eye contact and give you short simple responses when you ask a question. d) You are angry with your manager all the time as you feel that they don't like you and you are being given poor rosters as a result. e) A staff member begins to complain loudly about how unfair the roster is after they are not given a day off they requested. Q3: The earlier a conflict situation is identified, the sooner you can put in place a resolution strategy and prevent the situation worsening. Describe one way you can take swift and tactful action to prevent a